Privacy Policy — Weekly.io

GetWeekly.io ("Weekly," "Weekly.io," "we," "our," or "us") provides software tools that help inspectors and organizations streamline inspection workflows, generate reports, and manage site documentation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Weekly.io and related services (the "Service").

If you do not agree with any part of this Privacy Policy, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide when using the Service, including:

• Account information: name, email address, phone number, organization name, password.
• Form submissions: inspection data, uploaded photos, notes, site information.
• Payment information: processed through third-party providers (e.g., Stripe). We do not store full payment card details.
• Support inquiries: messages, attachments, or troubleshooting logs.

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

• Device and usage data: IP address, browser type, operating system, location, pages viewed, access timestamps.
• Log data: error logs, performance metrics, request metadata.
• Cookies and tracking technologies: used to maintain sessions and improve user experience on the Service.
• Website analytics: our public marketing site (getweekly.io) uses Google Analytics 4 to collect aggregated usage data such as pages viewed, referral source, device type, and general location (city/region). Google may set cookies or use similar technologies. See Google's Privacy Policy for how Google processes this data.

1.3 Information From Third Parties

We may receive information from:

• Authentication providers (if you log in using SSO)
• Payment processors
• Organizations you are affiliated with who add you as a user

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Weekly platform
• Personalize your experience
• Generate inspection reports and forms
• Facilitate account creation and authentication
• Process payments and manage subscriptions
• Send service-related notices, updates, and support responses
• Detect, prevent, and respond to fraud or technical issues
• Measure and improve traffic to our marketing website
• Comply with legal obligations

We do not sell personal information.

3. How We Share Information

We may share information with:

• Service providers: hosting platforms, Google Analytics, cloud storage, email delivery services, payment processors
• Your organization/account owner: if you are added to an organizational account
• Legal authorities: when required by law or to protect Weekly's rights, security, and users
• Business transfers: in the event of a merger, acquisition, or asset sale

We do not share inspection data with unrelated third parties.

4. Data Security

We implement technical and organizational measures to protect your information, including:

• Encryption in transit (TLS)
• Access controls and role-based permissions
• Regular security reviews and monitoring

However, no online system is fully secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain information for as long as:

• Your account is active, or
• Required to provide the Service, or
• Necessary to satisfy legal or business obligations

You may request deletion of your data at any time (see Section 8).

6. Children's Privacy

Weekly is not designed for individuals under 16, and we do not knowingly collect data from minors. If we learn that we have collected data from a minor, we will delete it promptly.

7. International Users

If you access Weekly from outside the United States, you understand that your information may be transferred to and processed in the U.S., where privacy laws may differ.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your information
• Request a copy of your data
• Object to or restrict processing
• Withdraw consent (where applicable)

To exercise these rights, email us at: support@weekly.io

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date reflects the current version. Changes become effective upon posting to the website.